FREQUENTLY ASKED QUESTIONS
Tube or pipe?
Keep in mind that pipe size refers to a nominal - not actual - insidepipe diameter. Schedule refers to the pipe's wall thickness. The actual physical OD is larger than it's nominal OD. The dimensions provided for tubing, on the other hand, refer to the actual outside diameter.
How long until I receive my order?
Once the material arrives, we process jobs within 3-5 days. Online product orders ship within 24 hours and will arrive in 5-7 business days.
Does PTL stock material?
We work closely with local suppliers to get materials on the ground, however we always allow our customers the option to provide their own materials. Ask us about the specific needs of your project if you're not sure what you're looking for.
What should I send to request a quote?
For an estimate, all we need is a quantity, dimensions of finished parts, and material callouts. Drawings are always helpful, whether it's a dimensioned pdf from your design software or ink pen on a dinner napkin we can get you an estimated cost.
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